What is ISO 9001?
The ISO 9001 series of standards form the foundation and framework for an effective management system within any type of business. The standards were developed and published by the International Organisation for Standardisation or ISO and have over 110 member countries. Increased global competition has lead to higher customer expectations with regard to quality. To be competitive, businesses need to employ increasingly effective and efficient systems.
What are the benefits of ISO 9001?
Your business can realise the following benefits:
- Improved Customer Satisfaction
- Greater Quality Awareness
- Higher Real and Perceived Quality
- Positive Cultural Change
- Competitive Edge
- Increased Market Share
- Increased productivity
- Reduced Costs
If you are a business
You cannot afford to ignore the requirements of a good Quality Management Service. There are a number of reasons for undertaking ISO 9001, everybody has different reasons for wanting to implement a Quality Management System. Varying from having poor customer relations, wanting to export to countries where the ISO standard is essential to improving your service.
If you are a customer
ISO 9001 will provide an additional level of security to you the customer. If a business is ISO 9001 registered, it means that they have met the requirements of the standard, which has been assessed independently, therefore are more quality driven than a business that has not undertaken ISO 9001 certification.
Should you require any further information, please contact Tony Brachmanski on 01543 255144.