| Management Systems |
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Management systems are designed to benefit an organisation by putting in place controls that ensure customer and supplier work together for their mutual benefit. For this to be achieved and become effective the customer-supplier interfaces must extend into, and outside, the organisation, beyond the immediate customer and supplier. A QMS can be defined as: "A set of co-ordinated activities to direct and control an organisation in order to continually improve the effectiveness and efficiency of its performance." Management systems can cover a wide range of activities. For example, quality, environmental, health and safety. CCAS provide accredited certification of management systems to organisations operating in a variety of sectors of industry. |
