• Terms and Conditions of Certification

Terms and Conditions of Certification

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CCAS undertake to provide suitably qualified personnel for all assessment and surveillance work using their own staff or suitable, qualified sub-contractors. All members of CCAS (employees or sub-contractors) are required to sign confidentiality agreements concerned with all confidential information that they may be exposed to at client premises.


A formal quotation, which details the Stage 1, Stage 2 and surveillance fees, is supplied to each applicant. The applicant acknowledges acceptance of the quotation by signing the Acceptance part of the CCAS quotation. These fees are payable in advance at least 30 days prior to commencement of the assessment.
Annual registration fees are invoiced at the anniversary date of the Stage 2 assessment and should be paid in full 30 days after receipt of invoice to cover the cost of the use of the CCAS and UKAS certification marks and management of the scheme.

19.1 Cancellation of an assessment made by a client of CCAS at Short Notice

If an arranged/confirmed assessment date is cancelled at short notice by a client of CCAS within 10 days or less of the agreed assessment date, the client shall agree to incur/pay a £250.00 cancellation fee to CCAS as a result of the late cancellation notice. If a cancellation is  made by a client within 5 working days or less of the agreed planned assessment date, the full assessment cost shall apply.

19.2 Extra Visits

Extra visits as a result of major non-compliances being raised, receipt of a complaint or notification of any changes will be chargeable at CCAS's standard fee at the time and are payable by the client within 30 days of date of invoice.
A Registered Firm shall pay a final Surveillance fee upon termination of the Certificate of Registration if such a Surveillance visit is required by CCAS.
All fees for assessment and surveillance are agreed by the CCAS Board of Directors and are available on request.
Certificates of registration shall not be issued unless Chamber Certification Assessment Services Ltd has received payment in full.

19.3 Re issue of Certificates as a result of a Clients Request/Circumstances

Certificates reissued as a result of changes to a client's circumstances e.g. change of address, company etc at the client's request, shall attract a nominal administration charge of £25.00.

All quoted fees are exclusive of VAT. All fees paid to Chamber Certification Assessment Services Ltd are strictly non- refundable.


If in providing information or service neither CCAS nor any of its servants or agents warrants the accuracy of any audit, review or information supplied. Except as stated in this document CCAS nor any of its servants or agents shall not be liable for any loss, expense or damage howsoever sustained by any company, client or person due to any act whatsoever taken by CCAS or its servants or agents save to the extent that any attempted exclusion of liability would be contrary to law.


The client will indemnify CCAS against any claims or losses suffered by CCAS as a result of misuse by the client of any approval or registration given to the client by CCAS under their rules of assessment.


CCAS reserves the right to change these rules for registration herewith without prior notification as required by the Directors of CCAS. No such changes shall affect the right of any Registered Company to use the certification marks until it has been served with notice in writing of such changes by CCAS. CCAS will notify the Registered Company of the date by which it must comply with the altered Terms and Conditions via the CCAS website.


E-mail shall be an accepted means of communication.